POLICY & SERVICES RATES ON OUR GOLD BUSINESS
- Reservation is 1 DAY only otherwise PAID IN ADVANCE.
- Once the item is confirmed no return no exchange, unless it is damaged.
- If the Item is “On Sale” No Reservation unless, if you want to get the item, we required deposit or payment in advance, to avoid cancellation.
- Posting of new Item is 2 times a week and there’s a live telecast in our Fb Closed Group Page every day except Sunday (Off Day) from 4:30pm to 8:30pm for new arrival, stocks and inquiries of item.
- Our repair rate is 35 aed and re-sizing.
- Engraving 50 aed per ring.
- Branded Items will be Pre-order in Advance and No Cancellation once confirmed.
- Standard delivery within UAE 2-3 days.
- Standard Delivery charges 25AED plus vat except remote areas and it may vary on the covered area of the courier and it will be subject to change.
- Upon delivery, please advise your customer to answer calls from courier to avoid delays and cancellations.
- Notify us if there’s instructions or request of the customer (Ex: no calls doorbell only, timings, etc.).
- International Delivery courier charge 350AED with insurance via DHL. Custom duties and taxes will be paid by the Receiver.
- International order should be paid in advance.
- Preparation of International order is 5 to 7 days maximum 5,000 worth of jewelry and delivery will be 7 to 10 days.
- We have GCC countries delivery except Qatar and Kingdom of Saudi Arabia, 350AED courier charge.
- For requested and confirmed order of heavy, length size and customized item. Half payment is required to avoid cancellation.
- Once the item is delivered and your client cancelled on the day of delivery, from 5grams up worth of item you will be the one to shoulder the payment as well as the delivery charge.
- We don’t have lay away
- All our item is COD (Cash On Delivery) or Cash Only.
- Profits for gold will be added into your portal once we received the payment.
Thank you for your Cooperation, Enjoy SELLING and Happy EARNINGS!!!
By: Arlene & Charm
Gold La Variante Management